How to book a boat

Steps to choose the right boat type

Private Trip or Open Trip, which one should I pick?

Payment methods we accept

How to pay using an international debit/credit card

Pay by local bank transfer

Flexible rescheduling up to 60 days before departure

Extending or shortening your trip duration

Cancellation policy & refund

Refund policy

How to request a refund via WhatsApp Customer Service

How long does the refund process take?

Standard routes 2D1N, 3D2N, and 4D3N

Customizing a private itinerary

Kids’ activity recommendations onboard

Onboard facilities

Cabin types & bed configurations

Meal menu & dietary preferences (vegan, halal, allergies)

Safety briefing before departure

Medical emergency procedure at sea

Age limit & guest health conditions

Essential packing checklist

Seasonal weather guide for Labuan Bajo

Storing valuables in your cabin

Required identification documents at check-in

Drone usage policy

Smoking policy onboard